Privacy Policy
Who We Are
Our website address is https://shopwice.com.
Shopwice (Trading as Shopwice Electronics) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Register on the website
- Make a purchase
- Subscribe to our newsletter
- Leave comments or reviews
- Contact us via email or phone
This information may include:
- Name and contact information (email, phone number, address)
- Payment and billing information
- Delivery address
- Order history and preferences
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and delivery updates
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and enhance security
- Comply with legal obligations
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
We may share your information with:
- Payment processors to complete transactions
- Delivery services to ship your orders
- Service providers who assist in operating our website
- Law enforcement or regulatory authorities when required by law
We do not sell or rent your personal information to third parties.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We retain your order information for as long as necessary to fulfill legal, accounting, and reporting requirements.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide, please be aware that no security measures are perfect or impenetrable.
We use secure SSL encryption for all transactions and sensitive data transfers.
Marketing Communications
With your consent, we may send you marketing emails about our products, services, and promotions. You can opt out of receiving marketing communications at any time by:
- Clicking the "unsubscribe" link in any marketing email
- Contacting us directly at info@shopwice.com
- Updating your preferences in your account settings
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@shopwice.com
Phone: 0572636517
Address: Akasanoma Road, Adabraka-Accra, Ghana
Company: Shopwice Electronics
Registration Number: BN335162020
Tax ID: P0013659413
Last Updated: November 2025
This privacy policy is effective as of the date stated above.