Shopwice Policy
Shopwice Certified Renewed Devices
At Shopwice, our Certified Renewed devices offer you premium smartphones at a better price without compromising on quality or reliability.
Every device is carefully inspected, tested, and certified to ensure it works perfectly.
12-Month Warranty
7-Day Device Replacement Guarantee
Premium Quality
Unlocked: Works on All Networks
Renewed Devices
A renewed device is a smartphone that has been professionally inspected, tested, cleaned, and refurbished as needed to work like new. It is restored to original factory condition to deliver reliable performance and a "Fresh in Box" experience.
Buy With Confidence
When you purchase a Shopwice Certified Renewed device, you get trusted support, clear quality standards, and peace of mind. We stand behind every device we sell.
What Does Certified Renewed Mean?
- Fully functional with no technical faults
- All key features tested, including camera, Face ID or fingerprint, charging, network, and audio
- Clean and professionally prepared for resale
- Data fully wiped and reset
Battery Quality Guarantee
- Each renewed device comes with a newly installed battery
- Fully tested battery performance
Because the battery has been replaced, it delivers fresh battery performance comparable to a brand-new device.
7-Day Device Replacement Guarantee
If your device has any functional issue within 7 days of delivery:
- We will replace the device, or
- Provide a suitable solution at no cost
No stress. No risk.
12-Month Shopwice Warranty
Our warranty covers hardware and functional defects under normal use.
Covered
- Battery faults, such as not holding charge abnormally
- Charging issues
- Camera defects
- Face ID or Fingerprint issues, if present at purchase
- Speaker, microphone, and network faults
Not Covered
- Accidental damage, including drops and cracks
- Water or liquid damage
- Unauthorized repairs or tampering
- Cosmetic wear such as scratches and dents
What's Included
- Device, fully tested
- Compatible charger and cable
- Secure packaging
- Shopwice warranty assurance
Important Notes
- These devices are not brand new, but they are fully functional and certified
- Minor cosmetic imperfections may exist depending on grade
- Warranty applies only under normal usage conditions
Detailed Terms and Conditions
To ensure fairness and transparency, the following terms apply:
- Warranty claims must be reported promptly after an issue is noticed
- Devices must not be physically damaged or tampered with
- Shopwice reserves the right to inspect and verify all claims
- Resolution may include repair, replacement, or an alternative solution depending on the issue
Our Promise
- Quality devices
- Honest grading
- Reliable warranty support
You save money without sacrificing peace of mind.